Union Petrochemical Public Company Limited is committed to achieving the objectives set forth in this policy. The Company’s operational guidelines are as follows:
1. Continuous Quality Improvement: Promote the involvement of all employees in the continuous improvement of work processes and the quality of products or         services, to reduce errors, increase efficiency, and establish higher work standards.

2. Establish a Quality Organizational Culture: Prioritize training and skill development to ensure our employees possess the necessary knowledge and                            competence  for performing high-quality and sustainable operations.

3. Customer Satisfaction Commitment: Understand customer needs and strive to consistently deliver products and services that exceed customer expectations.

4. Performance Management: Manage, monitor, and control the Key Performance Indicators (KPIs) of the Quality Management System to ensure target                        achievement.

All Company employees must strictly adhere to the above policy as a guideline for implementation, to achieve optimal efficiency and effectiveness.
This policy is hereby announced for universal acknowledgment and shall take effect immediately until further notice.